How to create an effective operating procedure: A practical guide and example.

A well-designed operating procedure is essential for standardizing processes, improving productivity, and ensuring quality and safety in your business. This guide explains step by step how to write an effective and optimized operating procedure for professional use.

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Cyrille Pailleret
August 4, 2023
Excellence opérationnelle
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Cas client Komin

What is a procedure?

An operating procedure is a detailed document that describes the steps required to complete a task or process. Its aim is to ensure that each operator carries out the task consistently, safely and efficiently.

1. Identify the task or process to be documented

Before starting to write, it is crucial to clearly define the scope of the operating procedure.

Key goals:

  • What is the purpose of the procedure? Training, standardization, safety, quality?
  • What is the desired result? Finished product, reduction of errors, streamlining work?
  • Who is the target audience? New employees, experienced operators, managers?
  • What level of detail is required? The more complex a task is, the more specific the instructions should be.

2. Observe and analyze the process

Observation is essential to break down each step accurately.

Best practices:

  • Observe the completion of the task several times.
  • Write down each step, including the small details.
  • Identify variations between different operators.
  • Ask questions to the performers to understand their actions.
  • Take into account safety and effectiveness.

3. Write the operating procedure

Writing should be clear, concise, and accessible.

Recommended structure:

  • Introduction : Purpose and context of use.
  • Materials and requirements : Tools needed.
  • Step-by-Step Instructions : With numbering and simple formulations.
  • Visuals : Images, diagrams, videos to illustrate each step.
  • Warnings : Security, common mistakes, tips.

SEO writing tips:

  • Use relevant keywords (“efficient operating procedure”, “standardized procedure”, “process optimization”).
  • Employ short and active sentences.
  • Prioritize bulleted lists for readability.
  • Add transition words (first, then, finally) for fluidity.

4. Validate and test the procedure

An operating procedure is only effective if it is applicable.

Validation:

  • Get tested by several users : novices and experts.
  • Identify and correct misunderstandings.
  • Integrate returns to improve clarity and relevance.
  • Test after each change.

5. Centralize and monitor usage

An operating procedure must be accessible and updated regularly.

Practical advice:

  • Store the document on a centralized platform like Komin.
  • Track accesses and consultations.
  • Schedule periodic updates to adapt it to changes in the process.

Example: Procedure for the use of an industrial machine

  1. Objective : Standardize the use of Machine X to ensure quality and safety.
  2. Hardware : Machine X, PPE, safety instructions.
  3. Procedure :
    • Start-up : Check the safety devices, put on the PPE, press the green button.
    • Use : Load the material, select the program.
    • Stop : Stop the machine, check that it has stopped completely.
  4. Validation : Tested by several operators, adjustments made.

Mistakes to avoid

  • Lack of clarity : Excessive technical jargon.
  • Incomplete instructions : Each step must be precise.
  • Absence of visuals : Images and videos make it easy to understand.
  • Non-testing of the document : Risk of unidentified errors.
  • Forgotten updates : A modus operandi must evolve.
  • Neglecting user feedback : An essential source of improvement.

Komin: The solution to optimize your operating procedures

Komin makes it easy to create, manage and share your operating procedures. With advanced features such as the integration of visuals, usage monitoring and collaborative management, Komin is the ideal tool for standardizing your processes and improving the performance of your business.

Try Komin for free and change the way you create operating procedures!

Request a demo

“With Komin, we documented our operating procedures 10x faster than with paper”
- J. Cerruti (Methods & Industrialization Manager)

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