In a highly competitive market, innovation is the key to staying the leader. Discover how Netexial, a major player in industrial laundry, digitized the key know-how of its teams in the field at its Reims site.
Before adopting Komin, Netexial's maintenance teams faced a major challenge: access to information for complex or infrequent tasks. Starting the plant, a crucial step every morning, depended exclusively on the presence of a specialized maintenance technician. An absence could lead to a total halt in production. This example was not isolated and often best practices were shared orally, without any accessible support in case of absence.
One of the strengths highlighted by the Regional Director of Operations is the ease of use of the tool. Komin was chosen for his character:
The impact of Komin at Netexial is divided into three major benefits for the plant's performance:
Thanks to detailed and digitized instructions, a control officer can now replace a maintenance technician for start-up procedures. This versatility ensures that production never stops.
The tool makes it possible to train staff more quickly, allowing each employee to broaden their field of action and responsibilities.
Sharing knowledge via Komin created a real synergy between production and maintenance services, strengthening the overall cohesion within the site.
For Netexial, Komin is the essential tool to ensure a Continuity of service through the versatility of operators. It is a solution that directly responds to the challenge of operational performance by making information fluid and available.
“With Komin, we documented our operating procedures 10x faster than with paper”
- J. Cerruti (Methods & Industrialization Manager)
