Digitalization of the security reception: how the CPCU (Engie Group) optimized its processes with Komin

Discover how the CPCU (Engie Group) reduced the management time of its 3,000 annual security receptions by 25% thanks to the Komin digital solution.

January 29, 2026
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Digitalization of the security reception: how the CPCU (Engie Group) optimized its processes with Komin

Introduction: In the industrial sector, security reception is a critical step but often perceived as an administrative bottleneck. For the CPCU (Compagnie Parisienne de Chauffage Urbain), a subsidiary of the Engie Group, the management of more than 3,000 receptions per year represented a major logistical challenge. Discover how they transformed this process into a driver of operational efficiency with the Komin solution.

Komin dashboard, home, industrial safety, CPCU, Engie

The Challenge: Modernizing a Traditional Industrial Safety Reception

Before the adoption of Komin, the CPCU relied on an aging tool and an almost exclusively face-to-face format. Each business risk awareness session mobilized significant resources:

  • Duration: Nearly one Half Day per session, including classroom theory and field practice.
  • Logistics: Need to physically coordinate external companies and employees.
  • Volume: A colossal workload to handle 3,000 receptions per year.

The objective was clear: to move to a hybrid model (face-to-face and remote) to gain agility while strengthening the quality of awareness.

The Komin Solution: Accessibility and Pedagogy at the Service of Safety

The integration of Komin made business know-how much more accessible thanks to an intuitive platform.

Simplified registration (QR code and direct entry)

For in-person sessions, businesses can now register by Simply flashing a QR code. The tool also allows quick data entry to register groups of employees by “profession”, ensuring that everyone receives the training module adapted to their specific risks.

Real-time compliance management

The training department now has total visibility. The tool allows you to instantly know who has carried out their mandatory awareness-raising activities. In addition, the certificates are Automatically Assigned and Archived In the files of employees, thus facilitating the feeding of Prevention passport.

Concrete results for HSE managers

The impact of the solution was felt in just a few months among operational teams.

25% time savings for teams

This is the most striking benefit: the HSE team is saving today A Quarter of His Daily Time Thanks to the automation of reception management. This freed up time is reinvested in prevention missions with higher added value in the field.

Increased responsiveness to risks

In the event of a landslide or accident, Komin's agility makes it possible to update the supports or create a new “Playbook” in just a few hours. Employees thus have access to the most recent safety instructions at all times.

Why do security experts recommend Komin

The adoption of the tool was unanimous within the CPCU. The ease of use, for both content creators and end users, has made it a Everyday tool.

“Today, Komin has given us the ability to make our business know-how more accessible... It is a tool that I would definitely recommend for supporting our partners and managing external staff.”

Conclusion: The success of the CPCU shows that the digitalization of security reception is not only a question of technology, but a real performance project for industrial companies.

Ready to optimize your HSE processes? You Can Also Discover Other Examples of use cases here for example.

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“With Komin, we documented our operating procedures 10x faster than with paper”
- J. Cerruti (Methods & Industrialization Manager)

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