How CRVO Ingrandes (Emil Frey) boosted its production versatility by 11% to 30% thanks to Komin

Learn how CRVO Ingrandes transformed its skills management thanks to Komin. By digitizing their operating procedures, they boosted the versatility of their teams by 11% to 30% and divided the time needed to write their standards by 4. A simple and visual solution to secure industrial know-how and guarantee reliable information in the field

Cyrille Pailleret
February 10, 2026
Excellence opérationnelle
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How CRVO Ingrandes boosted its production versatility by 11% to 30% thanks to Komin

Car reconditioning: The challenge of increasing skills

CRVO Ingrandes is a 5-year-old used vehicle reconditioning factory that aims for high quality standards to satisfy its customers. For the site director, the challenge at the origin of the project was to structure the factory to gain efficiency and quality.

One of the major challenges lies in training: approximately 20% of employees arrive without academic training specific to their profession. Until the project with Komin, the transmission of working methods was mainly done orally. It had therefore become crucial to transform this know-how into a modus operandi written and visual to offer a rigorous framework to the teams.

Komin.io infographic. CRVO Emil Frey testimony on the digitalization of standards and operating procedures

Why choose Komin to create each procedure?

The choice of Komin focused on the ability of the tool to simplify standardization on a daily basis. The solution met two essential criteria for the methods and process manager: simplicity of creation And the ease of sharing.

An unprecedented simplicity of creation

Thanks to Komin, content creation is no longer reserved for experts (Methods, Continuous Improvement, etc.). Teams that were not originally dedicated to this task can now put into images and texts processes that only existed orally, thus making it possible to work in a complete manner. standardized.

Instant sharing via QR Code

Information is distributed in the field in a very simple way: operators have access to each modus operandi directly via a QR code. Reading is facilitated by the use of computers, and the good understanding of the instructions is systematically checked by questionnaires of validation.

Concrete results: Efficiency, Quality and Versatility

The adoption of Komin generated immediate and measurable benefits for the Ingrandes factory:

  • Versatility is on the rise : Across the site's six major jobs, the rate of multi-skilled employees has increased from 11% to 30% in 2024.
  • Writing 4 times faster : The speed of creating a new modus operandi has been multiplied by four compared to the old methods (word formats and workbook printings).
  • Secure quality : The implementation of these standards has made it possible to significantly reduce some non-conformities in production.

Conclusion: A “up to date” solution for industry

In conclusion, Komin has established itself as a reactive solution to guarantee information safe and simple. For the CRVO d'Ingrandes, it is an essential tool to secure the transfer of skills and to support the growth of the factory in a modern way. After this project, the management of the Emil Frey group chose to deploy the approach on all CRVO sites and other subsidiaries.

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“With Komin, we documented our operating procedures 10x faster than with paper”
- J. Cerruti (Methods & Industrialization Manager)

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